Privacy Policy

Last Updated: 2025-11-26

This Privacy Policy explains how we collect, use, and protect your information when you visit our website (the “Site”), interact with us, or use our services. By accessing or using the Site, you agree to the terms below.

1. Information We Collect

We may collect information that you voluntarily provide, including:

Name

Email address

Phone number

Payment details (processed securely through third-party payment processors)

Fitness goals, preferences, or health-related notes you choose to share

Any other information you submit through forms, sign-ups, or purchases

We may also collect non-identifiable technical data automatically, including:

IP address

Browser type

Device type

Pages visited

Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect strictly to:

Provide and manage your membership, services, or purchases

Communicate with you about updates, appointments, confirmations, and support

Send marketing messages only if you have expressly opted in

Improve our website, services, and member experience

Maintain internal records and security

3. No Sharing of Personal Information

We do not sell, rent, share, trade, or disclose your personal information to any third party.

Your information will not be provided to:

Advertisers

Data brokers

External marketers

Unaffiliated businesses

Any third party not directly involved in securely processing your payment

The only exception is if required by law (e.g., court order or legal request), which is standard for all businesses.

This clause ensures full compliance with SMS carrier rules, including but not limited to:
A2P 10DLC, TCPA, CTIA, CASL, and carrier-level privacy requirements.

4. Cookies & Tracking

Cookies may be used for site functionality and basic analytics only.
No cookie or tracking information is sold or shared with any third party.

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or misuse.

While no system is perfectly secure, we follow best practices to protect your privacy.

6. Data Retention

We retain your information only as long as necessary to:

Provide services

Meet legal obligations

Maintain accurate business records

If you request deletion, we will remove your information unless legally required to keep it.

7. Your Rights

You may:

Request access to your personal information

Request corrections or updates

Withdraw consent for marketing messages at any time (reply STOP)

Request deletion of your data

Contact us at the email below to exercise these rights.

8. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent changes.

10. Contact Us

For questions or requests regarding this Privacy Policy:

Klub20 Gym
Email: [email protected]
Phone: (888) 514-3151
Address: 4-50 Boul. Saint-Charles, Beaconsfield, Quebec, Canada H9W2X3